Over the last several months there have been countless articles written about the state of POTS (plain old telephone services) lines and their demise. The reality is that copper, analog lines aren’t going to disappear and stop working overnight. The other reality is that there are big changes coming to services that were traditionally served by those products. We know these three things are true:
· Costs will rise. Most carriers have increased their costs for out-of-contract POTs services. Some have increased by 400% or more.
· It will take longer to get service issues resolved.
· New services may not be available at any cost.
Even with rising costs and delayed or unavailable services, organizations still need to provide for and support the applications that have historically relied on POTs services.
Fire alarms, burglar alarms, elevator phones, and other services have used POTs lines and the functionality still needs to be provided. Some industries have relied on traditional phone lines for FAX transmission – such as health care and legal services. Many retailers use POTs lines for their point-of-sale systems.
If your analysis shows that the cost will be rising it is probably time to consider the alternatives.
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